Frequently Asked Questions
Everything you need to know about our premium charging solutions.
What makes MAGFAST chargers different from standard power banks?
MAGFAST products feature a unique snap-to-charge magnetic connection system, allowing you to daisy-chain devices and charge without messy cables, while maintaining high-speed power delivery.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Are MAGFAST products compatible with both iPhone and Android?
Yes, our chargers are designed with universal compatibility in mind, supporting Qi wireless charging, USB-C, and Lightning connectors to power all your modern devices.
Do your products come with a warranty?
Every MAGFAST product is backed by a comprehensive 12-month warranty against manufacturing defects to ensure your power stays reliable.
Can I charge multiple devices at the same time?
Absolutely. Many of our hubs and power banks are designed with multiple outputs and magnetic surfaces to charge your phone, tablet, and wearables simultaneously.